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City Lodge Hotel Umhlanga Ridge Durban, Durban
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Key details
About the Hotel
2 Palm Boulevard, Umhlanga Ridge,
Durban,
South Africa,
4321,
KwaZulu-Natal
City Lodge Hotel Umhlanga Ridge is a 3-star Durban hotel catering to both business and leisure travelers. The hotel features free uncapped WiFi, an outdoor pool, and a Sundowner Bar. It is conveniently situated across from the Gateway Theatre of Shopping.
Rooms & Amenities
Rooms at City Lodge Hotel Umhlanga Ridge are spacious and air-conditioned, equipped with either queen or twin beds. Amenities include a flat-screen TV, electronic safe large enough for a laptop, and en-suite bathroom with bath and separate shower.
Dining & Nearby Options
Dining options include the on-site Sundowner Bar, which serves a variety of meals. For additional dining, numerous restaurants are within walking distance in the Gateway shopping center.
Leisure & Business
Recreational amenities feature a sparkling swimming pool and a fitness room. The hotel also has a 12-seater boardroom equipped with a data projector and screen for business needs.
Local Attractions & Transportation
Within a few minutes' drive are popular attractions like the Sibaya Casino, Gateway Theatre of Shopping, and the beautiful Umhlanga beaches. Public transport is accessible via nearby Mount Edgecombe train station.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Spa & Leisure
Outdoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 Palm Boulevard, Umhlanga Ridge,
Durban,
South Africa,
4321,
KwaZulu-Natal
Map view
2 Palm Boulevard, Umhlanga Ridge,
Durban,
South Africa,
4321,
KwaZulu-Natal
City landmarks
Beach
uMhlanga Main Beach
1.6
mi
Mall
Gateway Theatre of Shopping
2100 ft
4 Umhlanga Rocks off the M
Natal Shark Board
2100 ft
1 Palm Blvd G240
Wavepark Gateway
3300 ft
Palm Boulevard
2100 ft
Lighthouse
uMhlanga Lighthouse
1.6
mi
Gateway Mall
3300 ft
Harbor
Whalebone Pier
1.6
mi
16 Chartwell Drive
Africa Art Gallery
1.1
mi
Parks
Chris Saunders Park
3300 ft
Shopping Area
The Crescent
2400 ft
Ster-Kinekor
2100 ft
Mall
The Crescent Shopping Centre
2100 ft
Events
Kwazulu-Natal Sharks Board Maritime Centre of Excellence
2700 ft
14 Chartwell Drive Shop 5b
Makiwa Gallery
1.0
mi
Kwazulu-Natal Sharks Board
2700 ft
Granada Square Shopping Centre
1.1
mi
Shopping Area
Outlet Park
3400 ft
Grace Family
4000 ft
Church
Grace Family Church
4100 ft
Gym
Mount Edgecombe Country Club
1.5
mi
Mall
Granada Square
5300 ft
Beach
Bronze Beach
1.5
mi
Nature reserve
Umhlanga Lagoon Nature Reserve
1.9
mi
Unit 205 Granada Square
Mindgame Escape
1.1
mi
Church
St Michaels Anglican Church
1.0
mi
St. Michaels
1.0
mi
Nearby
Broadway Theatre
The Barnyard Theatre
1000 ft
Broadway Theatre
The Barnyard
1300 ft
Cinema Nouveau
1300 ft
Restaurants
Sugarlicious
200 ft
shop 2
Krispy Kreme
500 ft
1 Palm Boulevard
McDonald's Umhlanga
1900 ft
317 Umhlanga Rocks Drive
R.K. 'S Vegetarian Fast Food
2100 ft
Near Gateway Mall
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Ants issue
Expensive dining
7.4/10
Very good
Rooms
7.1
Location
8.9
Service
7.7
Dining
6.5
Guest reviews
7.4/10
based on 10 reviews
8.1
8.1/10 based on 1650 reviews
Vincent
United States of America,
June
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms, although comfortable, had some issues with ants in various areas and lacked amenities like a microwave and fridge. The view overlooking the pool was nice, though. The service was friendly and welcoming overall, but I faced a challenge when they refused to provide bottled water. The location was great, being conveniently situated just outside a shopping mall and close to the beach. However, the dining experience was quite pricey, especially for simple meals like toast and tea.
Rooms
7.0
The rooms were comfortable but had ants in several areas. They were missing a microwave and fridge.
Service
8.0
The staff was really friendly and accommodating, except for the incident with the water request.
Location
9.0
The hotel's location was amazing, right by a shopping mall and close to the beach.
Dining
7.0
The dining was good, but the prices were on the expensive side, especially for simple options like toast and tea.
Facilities
7.0
Great location
Ants issue
Greg
United States of America,
April
2024
7.8/10
The hotel was conveniently located near a food court and a shopping mall which was very practical. The rooms, although a bit challenging to access due to the steps, were clean and comfortable but could sometimes be noisy and have a slight smell of cigarettes. The service was friendly and always available, offering a variety of helpful amenities. The location was central, within walking distance of various shops and restaurants. Overall, the facilities were satisfactory and the value for money was reasonable.
Rooms
7.0
The rooms, despite being next to the street and sometimes noisy, were clean and comfortable up some steps.
Service
9.0
The service was super friendly and always available to assist with various amenities.
Location
8.0
The location was very central, walking distance to shops and restaurants, making it convenient for guests.
Dining
7.0
Facilities
8.0
The facilities provided were quite adequate and met our needs during the stay.
William
United States of America,
March
2024
7.0/10
My stay at the hotel was mostly positive. The location is superb, right opposite Gateway mall, making it very convenient. The rooms, although not soundproof, were clean and comfortable. However, the service, while they did the basics, fell short of my expectations. Dining was also a bit pricey for what was offered.
Rooms
7.0
Although the rooms are not soundproof, ours was clean and comfortable.
Service
5.0
The service at the hotel did the basics but was not up to scratch.
Location
9.0
The location is perfect, right opposite Gateway mall.
Dining
6.0
The dining options were very expensive for our taste.
Facilities
8.0
The hotel offers a range of facilities that are convenient for travelers.
Mike
United States of America,
March
2024
7.4/10
The hotel has a great location just outside a shopping mall and close to the beach. The rooms presented a challenge with cigarette smoke smell and lack of soundproofing but were clean and comfortable overall. The service was friendly but lacked attention to detail. The dining options were good but expensive, and the facilities were satisfactory.
Rooms
7.0
The rooms had a slight cigarette smoke smell from guests smoking where they shouldn't and were not the most soundproof, although they were clean and comfortable.
Service
7.0
The staff was friendly but missed some details like providing body creams and shower caps. They were generally available to assist.
Location
9.0
The location was amazing, being just outside a shopping mall and very central, with everything easily accessible.
Dining
7.0
The dining was good but on the pricey side. Options were available but could be more budget-friendly.
Facilities
7.0
The facilities were satisfactory but could use some improvement to enhance the overall guest experience.
Convenient Location
Expensive Dining
Edgar
United States of America,
January
2024
7.4/10
The hotel's location is superb with close proximity to the Gateway mall, offering easy access to shopping and dining options. The rooms, although a bit challenging to reach with steps and a distance from reception, were clean. However, the wait time for readiness was long, and there were ants in various areas of the room. The service is friendly and efficient despite the busy atmosphere. Dining options are good but come at an overpriced tag. The facilities are decent though basic.
Rooms
7.0
Rooms were clean despite the inconvenience of being up some steps and far from reception. Ants were an issue in multiple areas.
Service
8.0
The staff, while overwhelmed with the busy setting, managed to be helpful and friendly. They were in control of the situation.
Location
9.0
The hotel's location is excellent, right by the Gateway mall and close to various amenities, making it a convenient spot to stay.
Dining
7.0
The dining experience was good, but prices were higher than expected considering the basic nature of the offerings.
Facilities
6.0
Facilities are fine but basic, providing the essentials without any standout features.
Joe
United States of America,
January
2024
7.4/10
I had a comfortable stay at the hotel but found the rooms slightly outdated without a wardrobe. The cleanliness and comfort were impressive, although the absence of a microwave and fridge was a drawback. The service was attentive and accommodating, even if amenities like body creams were missing initially. The location was perfect, being close to the Gateway Mall and within walking distance of shops and restaurants. However, the dining options were marked by high prices which may not suit everyone.
Rooms
7.0
The rooms were very clean and very comfortable, but a bit outdated without a wardrobe.
Service
8.0
The service at City Lodge was very caring about our comfort and offered alternatives when needed.
Location
9.0
The location was perfect due to its proximity to Gateway Mall and the ease of access to shops and restaurants.
Dining
6.0
The dining experience was marred by high prices but offered quality options.
Facilities
7.0
The facilities provided met basic needs adequately.
George
United States of America,
November
2023
7.4/10
My stay at the hotel was quite pleasant. The rooms were spotless and cozy, although I missed having a wardrobe. The location was top-notch, offering easy access to shopping and dining options. The service was attentive, but there were some lapses in amenities in the room. The dining experience was decent but a bit overpriced.
Rooms
8.0
The rooms were very clean and very comfortable, just lacked a wardrobe.
Service
7.0
The service was very caring about our comfort, but missed some essential amenities in the room.
Location
9.0
The location was superb and convenient, close to shops and restaurants.
Dining
6.0
The dining experience was good, although a tad pricey for the offerings.
Facilities
7.0
The facilities provided were satisfactory but not exceptional.
Kathryn
United States of America,
October
2023
8.2/10
My stay at the hotel was mixed - the room took quite a while to be ready, but it was spacious and had the amenities I requested. The location, although a bit far from the reception, was perfect for shopping right opposite the Gateway mall. The service was top-notch, with welcoming staff ready to assist in any way. The dining was good but pricey for simple meals, though the smoothies were a treat.
Rooms
7.0
The room I received wasn't ready on time, and I had to wait over 1.5 hours. However, once I got in, it was spacious and had what I needed.
Service
10.0
The service here was truly awesome. From the gate to the restaurant, everyone was friendly and welcoming, always willing to help.
Location
9.0
The location couldn't be better, right across from Gateway mall, making shopping and dining incredibly convenient.
Dining
7.0
While the dining was good overall, I found it to be quite expensive for the simple breakfast options available. The smoothies, however, were a highlight.
Facilities
8.0
The hotel offered a range of facilities and services, ensuring a comfortable and convenient stay.
John
United States of America,
October
2023
7.4/10
The hotel is perfectly situated on the doorstep of Gateway Mall, offering a central location with easy access to shops and restaurants. The rooms, although clean and ready for my stay, appeared a bit tired. The service was very caring and accommodating, but the request for water was refused, suggesting some areas were overwhelmed. The dining experience was good overall, but a bit expensive for a simple meal. The facilities were adequate for my needs.
Rooms
7.0
The rooms were clean and spacious, but looked tired.
Service
7.0
The service was very caring about our comfort and offered alternatives, but requesting water was a challenge.
Location
9.0
The location was perfect, right on the doorstep of Gateway Mall and close to shops and restaurants.
Dining
6.0
The dining experience was good, but slightly expensive for what was offered.
Facilities
8.0
The hotel's facilities were adequate for a comfortable stay.
Henry
United States of America,
July
2023
7.6/10
The hotel's location is superb, just outside a shopping mall and close to the beach, offering easy access to dining options. The rooms, however, lacked some amenities like a minibar fridge or microwave and had thin walls that allowed noise to pass through.
Rooms
7.0
The rooms were clean and comfortable but lacked amenities like a minibar fridge or microwave. The thin walls made it easy to hear noises from neighboring rooms.
Service
8.0
The service was friendly and welcoming from all staff members, but they refused to provide water when requested.
Location
9.0
The hotel's location is superb, just outside a shopping mall and close to the beach, providing a convenient and safe area to explore.
Dining
6.0
The dining options were a bit limited and on the expensive side, but the location was great for accessing other food choices.
Facilities
8.0
The hotel offers a range of facilities, including car hire and laundry services, enhancing the overall stay experience.
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